VW Parts Advisor + Counterperson

Jacksonville, FL

One of the best places to work in Jacksonville is looking for an additional experienced & enthusiastic Volkswagen Parts Counterperson to join our award-winning team. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - this may be the right opportunity for you.


The Parts Advisor or Counterperson is responsible for assisting all Technicians and customers in purchasing needed parts and supplies. The Parts Advisor is also responsible for achieving monthly sales and gross forecasts and for seeking out and soliciting parts business. The Parts Advisor reports directly to the Parts Manager. Duties include:

  • Tracking all incoming and outgoing parts for a dealership.
  • Locating available parts when the dealership is out of stock.
  • Handling parts payment collection and making sure all parts are billed correctly through the service department and collision repair shop.
  • Packaging and shipping parts back to the manufacturer from time to time, and completing the appropriate record keeping.
  • Referring to parts manuals (both hard copy and electronic format) to identify exactly the right part(s) for the make, model and year of vehicles being serviced.


Our Tom Bush VW store on Atlantic Boulevard is one miles west of I-295.


Your supervisor will be our Parts Manager, Ryan Rudolph, who has over 10 years of experience.


Tom Bush polo shirt (provided) & pants or skirt


  • Prior automotive parts advisor experience REQUIRED
  • Experience with VW PREFERRED
  • Candidates must have outstanding customer service skills and good organizational skills
  • Professional appearance and the ability to work retail hours including Saturdays (closed Sundays).
  • Outgoing personality with expertise at developing relationships (i.e., a "people person")
  • Ability to operate an automobile with a valid driver's license
  • We maintain a drug-free workplace so all candidates must pass a drug test.